Frequently asked questions

Will I speak to a call centre when I phone you for advice?2023-04-30T18:44:10+00:00

We do not operate any call centres so each time you call, you will speak to one of the team. If we are not available, please leave a message and we will call you back.

What are the benefits of using an HR Consultant?2023-05-01T08:43:39+00:00

There are many benefits of using an HR Consultant, the main ones being:

  • Financial – it is cheaper to outsource your HR support to us than to employ a HR department (or employees) in-house.
  • Expertise – when working with us you get the expertise of the whole team, with the assurance that somebody is always available, even during times of sickness or holiday.
  • Peace of mind – assurance that you are fully compliant, up-to-date and have on-hand unlimited HR advice whenever you need it.
  • Updates – regular updates and access to training sessions, meetings and networking events.
How will you deliver a service which is suitable for our ethos and culture?2023-04-30T18:51:54+00:00

We have experience working as consultants, as well as in in-house HR roles across various sectors. We pride ourselves on our approachable, personable manner which enables us to build effective relationships with you that both respect, and reflect your culture and values.

We are not sure what services we need? Can we increase our package during our contract term?2023-04-30T18:54:45+00:00

Of course, many clients start off on one package then adapt as their business changes and grows. We have a number of additional services that you can select throughout the year, and we will always offer a preferential rate for existing clients.

What term will our contract run over?2023-05-01T08:45:29+00:00

Our contracts are generally based over a 1 year period, however we are happy to discuss shorter, or longer terms should that better suit your needs.

How will you keep me updated with employment law changes?2023-04-30T18:58:55+00:00

We communicate with you in many forms, including:

  • Regular newsletters
  • Regular email updates
  • Invitations to meetings, seminars and networking events
  • Blogs and documents relating to legislative changes and topics of interest
  • Unlimited telephone and email advice – feel free to contact us any time
  • Updates via our social media channels
Who can contact you for advice? Do you deal directly with employees?2023-05-09T16:56:07+00:00

When you set up your contract, we will ask you to send us a list of approved managers who you authorise us to speak with. Should a situation arise where you would like us to liaise directly with an employee, we are always happy to do so.

We are not local to you. Can you still support us?2023-05-01T08:48:17+00:00

Yes, all of our packages are available on a remote and on-site basis, so we can support you to the same high standards regardless of location.